The Team

The Who's Who at Ready4Home

Our experience in the social housing sector is uniquely diverse, enabling us to understand the challenges of local authorities, commissioners, Her Majesty’s Prisons and our Service Users. This 360° view ensures we can find the right solution with a customer-led, care-focused, sustainable approach.

What we have in common is our drive to create change in homelessness together with reducing re-offending thus making a positive, sustainable difference. The result is the delivery of high quality housing and support that meets the individuals needs.

Click Below to virtually meet the staff.

Neighbours

Meet The Team

PAULA WHITE – CEO

My main objectives are focusing on developing a sustainable company fit for the future of Supported Accommodation. Our team are streamlining operations, infrastructure, and growth strategies, whilst identifying the needs of those marginalised by society.

An entrepreneur and business strategist with an accountancy background. Business consultancy for several small to medium size businesses, including online and offline retail. Property management, estate agencies. Paula has also worked and consulted for the homeless charity St George’s Crypt in Leeds and so has first-hand experience in dealing with those with complex needs. Paula has first-hand knowledge of the prison system and the required housing and support needed for those who find themselves trapped in a cycle of reoffending and returning to prison many times over. 
Contact: paula@ready4home.co.uk

Nicola PalmerNICOLA PALMER – GOVERNANCE AND COMPLIANCE
I am delighted to be joining Ready4Home Housing Support CIC. I have over 25 years experience in secondary education where I am a serving Headteacher.

I am passionate about the whole Inclusion agenda with my specialisms being Behaviour, Special Education Needs and the Social, emotional health and wellbeing of young people and the wider community.

I look forward to sharing my knowledge and experience to work alongside the team to develop an innovative provision for education and training opportunities in the pursuit of reducing reoffending and helping ex offenders re-join society.

I have been involved in the governance of schools for a number of years including being the Chair of Governors for a Pupil Referral Unit and both Primary and Secondary schools. I hope this experience will enable me to bring an objective viewpoint to the board and an external perspective on the policy making and planning direction of the company.

Contact: nicola@ready4home.co.uk

Emma HoughtonHEAD OF BENEFITS


I have worked with Care and Rehabilitation for over 30 years, which is longer that I care to admit!

My career started out in caring for adults with severe learning difficulties. This was a challenging role, yet extremely rewarding. I can say without doubt the challenges of my role gave me the drive to succeed in the 3rd Sector.

In more recent years my career spanned to housing and supporting the most vulnerable people in immigration and ensuring they felt safe and secure.

One of my proudest career moments was being able to prevent a loss of life by talking and listening to a vulnerable adult. In recognition of this I was presented with an award at a ceremony in London which led me onto being an overall winner and receiving a further award.

Working alongside UKV&I I have worked with individuals who’s needs have included DV, Trafficking, Mental Health, Adult Social Care, Substance Misuse, Gamblers Anonymous, Debt Management, and many more.

Amongst the extensive training I have undertaken is a Suicide Awareness course which was extremely informative and whilst under the recent lockdown I gained a Diploma in Psychology.

However, as I do enjoy acquiring new skills, I am sure there will be more learning achieved at Ready4Home Housing Support CIC.

Contact: emma@ready4home.co.uk

Shaun LeeSHAUN LEE – HEAD OF Allocations & Referrals
My background is in Social Care having been employed by Wigan Social Services for over 12 years. During my time with them I worked within the Family Support Team, this role involved working with families in crisis including visiting on a regular basis conducting direct work, budgeting, parenting skills, debt management, sign posting to other relevant agencies etc.
I then moved over to the Leaving Care Team working with 16–21-year-old’s leaving the Care system. My role involved moving these young people into independence living by liaising with local authorities and private landlords to find a suitable tenancies. Move On Plans included assisting my clients gain essential life skills. Extending the service once moved on including budgeting, benefit assistance, cooking, job applications and all aspects of independent living.
I have spent the last 16 years working alongside of UKV&I on the immigration process, housing and supporting families and singles who are going through their immigration process. I deal with many aspects of their lives, including alcohol and substance misuse, mental health, social care, trafficking and a whole range of issues.
All these roles have proven to be challenging at times but most of all extremely rewarding.
I now move onto the next chapter with Ready 4 Home Housing Support CIC and feel excited about the challenges and rewards that lie ahead.

Contact: shaun@ready4home.co.uk

NETTA HYMANSON 
Netta Hymanson is an entrepreneur with over 40 years experience running a number of successful businesses. Netta has lectured at the Royal College of Arts and worked as a consult for many of the major brands we see on our high streets.

With first hand knowledge of how the prison service works Netta appreciates the support needed for those marginalised by their mistakes and those who have complex needs who find themselves homeless following a period of incarceration. Netta has the requisite qualifications as a Peer Mentor which will add value to her role.

Contact: netta@ready4home.co.uk

A Chartered Accountant of 30 years’ experience in diverse industries including Cable TV/Telephone, Timeshare, Nightclubs/bars, Bingo, Health Clubs, indoor Ski,  Kitchen Retail, Bedroom Retail and  Kitchen’s in Construction.

In that time I have helped business manage their working capital and drive profits so that the business can reach their goal whether growth or business sale. Developing relationships with  third parties whether auditors, banks or other Finance providers and IT providers to ensure the business has the necessary resources. I have managed large and small finance teams ensuring personal development to the benefit of the individual and the business.

In my leisure time I enjoy being outdoors whether that is hiking, biking or skiing.

I have 30+ years’ experience working for both non for profit and commercial focused business environment, in a variety of finance roles, with most of my experience within non for profit sector, ranging from business support to adult social care.

During the pandemic I  worked as a support worker and house manager in Adult Social Care, for adults with learning disabilities.

I have worked within some challenging and rewarding environments within my career.

R4H is my first experience within the Social Housing Sector, which I am really enjoying the challenges faced and learning within this role.

I have worked in supported housing and exempt accommodation for over 20 years. I started my career as a key worker in a hostel  where I developed my passion for helping those experiencing homelessness with a wide range of complex support needs. From here I became a housing officer before progressing into housing management.
Throughout my continued progression I have achieved many qualifications around Health & Social Care, Safeguarding, responding to substance misuse, domestic violence, mental health and suicide alertness.
I have seen firsthand the impact that homelessness, drug addiction/ alcoholism and mental health affects the wider community, families and individuals which is why I am so dedicated to making one small change at a time. I believe that my friendly and adaptable approach and my compassionate, understanding nature is the reason I am able to teach others how to effectively work with and support some of the most vulnerable members of society. My role with Ready4Home Housing Support enables me to do this in a wider capacity and I am really excited to see what we can achieve as a team.

Lauren Horsfield Team Leader PrestonLauren Horsfield – Team Leader I received my bachelor’s degree in Criminology & Criminal Justice in 2022 and I was previously a Probation Services Officer in Lancashire where I was responsible for supervising people who had commit offences who were subject to community & custodial sentences and helping them address the issues that led them to offend. What I have found from my experience of working with vulnerable clients throughout my career in this sector is that there are underlying factors such as mental health issues, substance misuse and adversity in childhood that need addressing. I really believe that everyone is capable of change with the right support, skills, and a chance to make a change! I have supported people in to attaining employment, applying to college and university and find accommodation.  

I have seen first hand how individuals, families and communities can be affected by issues such as substance misuse & mental health problems which is why I am so passionate about helping people leaving harmful coping strategies and associates in the past to fulfil their own potential and moving forward with their lives.

Bio Coming Soon

Bio Coming Soon

My name is Kim Puleo. I have worked in housing for 22 years. For the last 10 years + I have had the role of Maintenance manager. I am now committed as maintenance & Compliance manager with Ready 4 Home. I have strong communication skills and prioritise fulfilling maintenance & Compliance tasks to the best of my ability.

Tom White – I have been described a jack of all trades and I am a master of some. If I cant fix it I can find the right person to do it. I am easily approachable and you can discuss anything with me regarding property maintenance and I will find you the most cost effective solution. 

Finance Administrator – Bio Coming Soon

Housing Support Officer – Sam has 20 years experience working in health and social care, working with vulnerable people in the community visiting them daily helping them maintain their health and supporting everyday routines.  Sam helps people empower themselves to regain their self confidence and ability to achieve goals. With experience helping people with drug and alcohol addiction Sam is here to help change lives.

Housing Support Officer – Worked as a spotlight case worker helping and supporting ex-offender improving the social aspects of the lives. Increasing their prospects with housing and work with the goal of maintaining their positive pathways and empowering them to achieve their goals. I am looking forward to applying these aspects to clients at Ready4home.

Contact Email: bazil@ready4home.co.uk

With over 20 years experience in careers advice and guidance and 5 years experience helping veterans into employment, education and training Denise is a valuable member of the team at Ready4Home.   

Muduser and Amjad have over 20 years of combined experience in Web Design, Web Development, Social Media, Ecommerce and SEO.  Muduser deals with Graphic Design, Website Development and User Experience, whilst Amjad deals with online presence with Search Engine Optimisation, Placements and Social Media. Together Muduser and Amjad make sure all of Ready 4 Home’s websites are easily accessible online by desktop or mobile devices. 

Muduser and Amjad make sure our website content is available to access easily for anyone who wants to use our services. If you have any issues with the website please call 07792577633 or email Contact: muduser@empire-media.co.uk or ali@empire-media.co.uk 

Housing Support Officers

Housing Support Officers Job 

Ready4home Housing Support Officers have multiple roles but the primary goal it to restore hope and dignity in individuals through quality housing with support and social interaction.  
Spending time with clients and looking at the issues they are facing at a human level allows our HSO’s to create genuine assessments from which to provide the best support plans.
A HSO work together with the clients to decide the best achievable path to gain positive ground in achieving their goals by empowering them.
HSO’s build clients foundations by helping them maintaining tenancies, encourage positive behaviour and help identify negative traits which can jeopardise future prospects.
The job is demanding and challenging at time but the results provides great job satisfaction and a sense of achievement through the help HSO’s provide.

Housing Support Officers Key Values

  • Valuing Individuals
  • Respectful to Creed, Colour and Orientation 
  • Integrity 
  • Fairness
  • Understanding
  • Motivated 
  • Non Judgemental  
  • Commitment 
  • Supportive 
Not everyone has what it takes to be a HSO. If you feel you have these qualities and want a job as a housing support officer in Salford, Preston, Chorley or Oldham, which brings change into peoples lives then contact Ready4home., 

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