We carry out regular maintenance to make sure your home is safe and comfortable. Where Ready4Home is responsible for maintenance, we will:
- Carry out day-to-day repairs
- Perform regular health and safety checks
- Carry out servicing of items such as boilers and fire extinguishers
- Refurbish and redecorate properties at regular intervals
- Look after outdoor and garden areas
- Prepare homes for reletting when a resident leaves
This work will be carried out by our maintenance team or by approved specialist contractors.
To help us look after your home, you should:
- Keep your home in a clean and tidy condition
- Report any maintenance issues to us as soon as possible
- Make good any damage to the property or its contents
Reporting a repair
You should report any maintenance issues or repairs to us as soon as possible, in one of these ways:
- Speak to your Support Worker or a member of staff
- Call our maintenance team: 01772 439 061
- Fill in our maintenance reporting form
Out of hours
If you have an emergency maintenance problem out of office hours, for example on a bank holiday, at night or at the weekend, you should phone the emergency out of hours number:
Existing Ready4Home clients, you can call our dedicated emergency number on 01772 439 061
View response times for repairs