We carry out regular maintenance to make sure your home is safe and comfortable. Where Ready4Home is responsible for maintenance, we will:

• Carry out day-to-day repairs
• Perform regular health and safety checks
• Carry out servicing of items such as boilers and fire extinguishers
• Refurbish and redecorate properties at regular intervals
• Look after outdoor and garden areas
• Prepare homes for reletting when a resident leaves

This work will be carried out by our maintenance team or by approved specialist contractors.

To help us look after your home, you should:

• Keep your home in a clean and tidy condition
• Report any maintenance issues to us as soon as possible
• Make good any damage to the property or its contents

Reporting a repair

You should report any maintenance issues or repairs to us as soon as possible, in one of these ways:

• Speak to your Support Worker or a member of staff
• Call our maintenance team: 01772 439 061
• Fill in our maintenance reporting form

Out of hours

If you have an emergency maintenance problem out of office hours, for example on a bank holiday, at night or at the weekend, you should phone the emergency out of hours number:

Existing Ready4Home clients, you can call our dedicated emergency number on 01772 439 061

View response times for repairs